PIT First Airport To Be Awarded Universal Design Certificate From IDEA Center

Pittsburgh International Airport (PIT) has made history as the first airport to be awarded Universal Design Certification from the University at Buffalo’s Center for Inclusive Design and Environmental Access (IDEA Center), underscoring its global leadership in accessibility, inclusivity, and human-centered design.

This recognition establishes PIT as a benchmark for universal design and family-friendly travel in the airport sector. It reinforces PIT’s position as not just a transportation hub, but a model for universal access and inclusive design worldwide. The certification recognizes the airport’s unwavering commitment to creating an environment that is functional, flexible, and welcoming for all travelers—regardless of age, size, ability or circumstance.

This certification also directly aligns with the airport’s newly reimagined Kids Play Area, which sets a new standard for inclusive public spaces in airports. Improvements such as the Kids Play Area reflect PIT’s dedication to making travel happier, healthier and more seamless for all.

“Receiving Universal Design Certification from the IDEA Center is a tremendous honor,” said Siri Betts-Sonstegard, Senior Vice President, Experience & Design at PIT. “Our goal has always been to make Pittsburgh International Airport a place where everyone feels comfortable and capable of traveling independently. This recognition validates years of thoughtful planning, collaboration and innovation.”

The Center for Inclusive Design and Environmental Access (IDEA Center) at the University at Buffalo is a world leader in developing, evaluating, and promoting inclusive design practices. Its Universal Design Certification program evaluates environments based on principles that ensure usability and accessibility for all.

The IDEA Center’s Universal Design Certification evaluates spaces across seven key principles, including equitable use, flexibility, intuitive operation and perceptible information. Pittsburgh International Airport achieved exceptional scores in areas such as wayfinding, lighting, mobility access, and sensory inclusion — demonstrating an airport environment that serves travelers of all backgrounds and abilities.

Travelers can expect a more accessible, family-friendly experience at PIT, bolstered by federal initiatives and local partnerships. The U.S. Department of Transportation recently launched the “Make Travel Family Friendly Again” campaign to address the challenges families face when traveling, such as the need for dedicated children’s spaces, exercise equipment, nursing areas and healthier food options. This campaign, announced ahead of the busy holiday travel season, includes $1 billion in federal funding to enhance airport terminals with family-focused resources.

Pittsburgh International Airport’s focus on inclusivity extends beyond the physical environment. Through partnerships with advocacy organizations, technology innovators and travelers themselves, PIT continues to pioneer initiatives that make flying more accessible and comfortable for families and travelers of all abilities.

“We continue to partner with organizations that will help us uphold PIT’s mission to redefine the airport experience for everyone,” said Betts-Sonstegard.