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  • October 2, 2023

    PIT Customer Service Rep Reunites Missing Diamond with Owner

    Finding missing diamonds? Escorting guests through TSA? PIT does it all

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  • August 17, 2020

    PIT Customer Service Fields More Than A Few Odd Calls

    Service reps asked about everything from flight info to bringing lollipops through security

    Read More
  • April 6, 2020

    Diary of an Airport Customer Service Rep

    Fielding questions about COVID-19 and whether the airport is open (it is)

    Read More
  • October 4, 2019

    How Many PIT Employees Did You Meet Today?

    From bus drivers to bartenders, Customer Service Week salutes those who make our travel a little easier

    Read More
  • June 17, 2019

    An iPad, a Smile and Help When You Need It

    New customer care agents will provide on-the-go support for travelers throughout the terminal

    Read More

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As a news service of the Pittsburgh International and Allegheny County airports, our focus is to be the trusted source of airport and aviation news, trends and ideas – not just in the Pittsburgh region, but around the world. Blue Sky News is the place where we share stories of how our airports, employees and partners are advancing the region’s role as a world leader.

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As a news service of the Pittsburgh International and Allegheny County airports, our focus is to be the trusted source of airport and aviation news, trends and ideas – not just in the Pittsburgh region, but around the world. Blue Sky News is the place where we share stories of how our airports, employees and partners are advancing the region’s role as a world leader.

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