Cancellation Rates Improving Nationwide, But Still Irking Passengers

There are two announcements no traveler wants to hear while sitting at the boarding gate:

“This flight has been delayed” or, worse, “This flight has been cancelled.”

As air travel returns—and even surpasses—pre-pandemic levels, some passengers are experiencing these dreaded outcomes.

“Delays make me really anxious, especially if I have important plans at my destination where I have to be there on time,” said one recent traveler at Pittsburgh International Airport, who asked not to be named. “I worry about finding and rebooking a convenie